We’re looking for a proactive and service-minded Junior CS Assistant to join our team in Helsinki! This is a part-time job with flexible hours, ideal for students or anyone looking to gain valuable work experience.
In this role, you’ll assist with customer support, light technical tasks, and general office duties—all while being part of an exciting and innovative company.
Work mode: Hybrid, Part time, 10-20h / week Salary: 12 - 15€ / h
What You’ll Do:
- Help customers with simple support tasks like resetting passwords, customer data updates, user data management and solving login problems
- Forward customer inquiries to the right team members
- Assist with basic office duties and event organisation
- Support the team with ad-hoc tasks when needed
What We’re Looking For:
- Positive and helpful attitude
- Good communication skills (English and Finnish are a must, Swedish is a plus!)
- Basic computer skills – we’ll teach you the rest!
- Interest in learning about customer support and office work
What We Offer:
- A relaxed and supportive work environment
- Flexible hours that fit your schedule
- A great stepping stone into tech & customer support
- The opportunity to gain real-world experience
What Makes You Stand Out:
- Effective communication skills and a creative problem solving approach
- You are curious and have a proactive attitude
- You naturally take on responsibility and ownership of customer relationships.
- Thrive in fast-paced environments, learn quickly, and get things done.
Why Join HyperIn?
At HyperIn, your expertise will make a real impact. Working in our flat hierarchy, you'll have the autonomy to shape technical decisions and contribute to the evolution of real estate technology. Our collaborative, agile environment allows you to influence the future from day one, supported by a passionate team that values your insights and creativity.
We believe in empowering our team members to take charge of their professional journeys. You'll find continuous learning opportunities, the freedom to innovate, and the chance to advance your career in a space where your contributions are truly valued. Our hybrid work model offers the best of both worlds: flexibility with remote work and inspiring moments at our modern Helsinki headquarters, designed to support your well-being and work-life balance.
Perks & Benefits:
Tools & Connectivity: We provide top-spec computers, and a working smart phone of your choice.
Lunch Benefit: Enjoy a subsidized lunch program that adds convenience to your workday.
Recreation & Community: Engage with colleagues through our in-house clubs, like movie, boxing, or floorball, building connections beyond work.
Modern Workspace: Work in a bright, comfortable setting at our Helsinki headquarters, with healthy snacks available.
Ready to Make an Impact? Join Us! Send your application latest in the end of March 2025.
We believe diverse teams drive innovation and are committed to creating an inclusive environment where every voice is valued. If you're excited to shape the future of real estate tech, we’d love to hear from you! Apply now, and if you’re outside Finland, please ensure you have the necessary work permit.
About HyperIn
HyperIn is a leading mall management platform designed to streamline operations and enhance the digital experience for shopping centers. We work with top shopping centers in Europe and Asia, helping them manage their properties more efficiently and connect better with their tenants and shoppers.
Founded in Finland in 2008, HyperIn has been recognized as a Red Herring Top 100 Winner in Europe for its innovative approach. Our platform is widely used across Europe and Asia, with R&D centers in Finland and Hong Kong, and partners in North America, the Middle East, and Asia.
Trusted by industry leaders like Citycon, Colliers, Clear Channel, MTR, and NewSec, HyperIn is known for building cutting-edge technology with high-performing teams. We’re not just following industry trends—we’re leading them. Join us as we shape the future of retail real estate management. Learn more at hyperin.com.
Elina Jaatinen